Cochin International Airport

TENDER NOTICE

COCHIN INTERNATIONAL AIRPORT LIMITED

Online item rate E-Tenders are invited from reputed agencies for the Supply, Installation, Integration Testing and Commissioning of Passenger Feedback Software at Cochin International Airport.

Name of work	Supply, Installation, Integration Testing and Commissioning of Passenger Feedback Software at Cochin International Airport.
Period of Completion	03 Months
Period of Contract	5 Years
EMD	Rs. 40,000/- (online payment only)
Period of Download of Tender Document	Till 15:00 hrs. on 01/07/2025
Last date of submission of Pre- Bid Queries	Till 17:00 hrs. on 10/06/2025
Last Date of submission of tender document	01/07/2025 at 15:00 hrs.
Date of opening of technical bid	02/07/2025 at 15:30 hrs.
Date of opening of commercial	Will be intimated later

Interested firms may register themselves on the online E-Tendering portal https://etenders.kerala.gov.in and download the Tender documents.

MANAGING DIRECTOR

ELIGIBILITY CRITERIA :

Eligibility Criteria

Supporting Documents

(a) Bidder Should have successfully commissioned Customer Feedback Software with order value more than Rs. 25 Lakhs in any of the last 4 financial years (2020-21, 2021-22, 2022-23, 2023-24 )

(b) The bidder shall meet the following criteria:

a. Successfully implemented the customer feedback software at any Indian airport.

b. Successfully implemented the customer feedback software at any hospital in India with a minimum of 500 beds

c. Successfully implemented the customer feedback software at any retail outlet chain in India with atleast 50 outlets.

(Documents to be submitted by the bidder:

Satisfactory Completion Certificate from the clients indicating value of Contract).

The Bidder should have a local office in India

Certificate of Incorporation/ GST Registration certificate issued by GSTN authorities (copy)/ PAN Card (copy).

The Bidder should have an annual turnover to the tune of Rs.50 lakhs during any one of the last four years. The performance for the financial years 2020-2021, 2021-2022, 2022-2023 & 2023-2024 will only be considered for the above qualifying parameters.

Audited Financial Statements viz; Balance Sheet, Profit & Loss Account and Schedules annexed thereto. All Audited Financial Statements must have got affixed Unique Document Identification Number (UDIN) of Chartered Accountant, in case if any years Financial Statements does not have UDIN affixed, CA Certificate with UDIN certifying the

Turnover of the Company needs to be attached).

NOTE:

Not more than one tender shall be submitted by a Contractor or by firm of Contractors.

No two or more concerns in which an individual is interested as proprietor and/or partner shall tender for the execution of the same works. If they do so all such tenders shall be liable to be rejected.

CIAL reserves the right to obtain additional documents from the Bidder or clients of the bidder to assess the eligibility of the bidder or for the technical evaluation of bid. CIAL also reserves the right to verify any of the bidder’s submitted details, with any of the bidder’s clients whose references have been provided to CIAL, to assess the eligibility of the bidder, at any stage of the Tender evaluation.

Cochin International Airport Ltd reserves the right to change the qualifying criteria at their discretion and to accept or reject any or all tenders without assigning any reason thereof. The tenders not accompanied by EMD shall be summarily rejected.

MANAGING DIRECTOR

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